Questions to Ask Before Cleaning Someone’s House

Questions to Ask Before Cleaning Someone’s House

Don’t be blind sided when first cleaning a new house. Questions to ask before cleaning someone’s house. It may seem to be straight forward: A client hires you, you arrive to the clients’ house, clean and then leave.

But often there are many variables through out that process. In the beginning months of my cleaning business, I would sign up a new client, and only collect their basic contact information, how they would pay me and that was about it.

But there always seemed to be some unknown that would cost us money, lost time or client frustration. So I came up with a list of what to ask new clients.

Before cleaning a clients home it is important to get as much information about them, their home and access to service to create a smooth cleaning service. You can do this by using a new client data sheet and when you are quoting the cleaning service.

New Client Welcome Forms

Before we get too far into this…if you are looking for a new client data sheet and new client welcome forms my new client welcome kit is just that. The Kit includes a Customer Data Sheet, a Welcome Letter, Client Policies and Procedures, Cleaning Checklist and a Client Referral Program.

New Client Welcome Kit for Residential House Cleaning

These are done for you forms that are ready to print and use.

 

Questions to Ask Before Cleaning Someone’s House

Questions to ask before cleaning someone's home

Below are questions that I have developed throughout the years with my cleaning business. This allowed us to offer a professional cleaning service and avoid any unwanted costly surprises.

 

Collecting important contact information:

Ask questions about who your client is and how to get ahold of them during a cleaning or after hours.

Common questions include:
  • Name
  • Address
  • Phone number
  • Email

Ask if there will be a different name on their forms of payment. Especially if they are paying by check. This will make it easier to reconcile your payments to your client.

Don’t forget to ask if they have a preferred first name.

Always ask for a second contact

If you can’t get ahold of your client and their is an emergency, who should you contact? Don’t assume if you are talking to a female that her spouse is a ‘he’. Be aware and sensitive to all different family make-ups. I like to ask for the Significant Other. Or to make it easy, just say 2nd contact who lives in the house with you.

What is the best number to reach you while we are at your home in the even of questions, emergency, or if we can’t get into the house?

If the client is not going to be at the house while you are cleaning, you will need a contact number to reach them at whether it’s a cell phone or a work number. Anything can happen while you are in the home, and you’ll want a way to get ahold of your client quickly if needed.

Collect important information about the home to help with pricing & cleaning time:

The next set of questions you want to ask about is their home. These questions will help you understand how long it will take you to clean and what types of cleaning products you should be bringing with you to the first cleaning service.

These questions will help you get a better understanding of how long it will take you to clean, so that you can more efficiently price the cleaning service.

Read this article to learn How to Price House Cleaning Services.

When was the last time you had your home professionally cleaned?

This will give you a good idea of how long the first cleaning will take. If they had their home professionally cleaned in the last 4 weeks the first cleaning will not have to take as long.

The first cleaning service will more than likely will take up to twice as long if a client has not had their home professionally cleanedlike ever.

If this is the case, you may want to suggest your client to purchase a deep clean for their first cleaning service and then regular maintenance cleaning after.

These questions will help you understand the size of the home.

Basic questions include:

  • What is the square footage of the home? You can verify this on Zillow.com
  • How many bedrooms do you have?
  • How many bathrooms do you have?

These questions will help you to know what kind of equipment, tools and cleaning supplies you need to bring to the house. These questions are really important so that you can come to the house with the right tools.

What kind of flooring do you have?

You’ll need to know if you need a vacuum for carpet or a vacuum for hard floors. If the client has hardwood floors you will want to make sure to bring your hardwood cleaner and mop. Tile flooring and other types of hard floors require different types of mops.

How many stories is the home?

Is there 1 or multiple stories. You’ll need to know this because of the extra cleaning time with the stairs. Additionally when cleaning 2 story homes you will approach cleaning a little different as it is more efficient to clean the top floor first then move down to the bottom floor.

Questions regarding Special Cleaning instructions

Ask your new client questions about any special cleaning instructions. These questions are NOT meant to cater your cleaning services for each specific client. Rather you will want to ask questions about any special no-touch items or items they hold near and dear to their hearts. This way you know the whether you should skip cleaning these items or not.

Do you have any special cleaning products you will provide? Where are they located?

The majority of maid services bring their own cleaning supplies to clean client homes. But every once in a while, a client may have a special product they use on a certain piece of furniture. It is not best practice to buy cleaning products specific to every client. Instead, if a client has a special product, they provide it. You’ll want to know where to use it and where you can find it in the house.

Do you have any family heirlooms?

This question is important because you want to know which items hold sentimental value to your clients. These are the irreplaceable items in the home. In my cleaning business these were generally ‘no touch’ items, especially if they were breakable.

Money can’t buy everything. That holds true to a ceramic vase that has been passed down from 4 generations. You will never be able to replace a family heirloom like you could a lamp that was purchased at a home goods store last year.

What are your no touch items?

There might not be a family heirloom, but some clients may have a no touch item. These items may be expensive, one of a kind or just unique and can’t be replaced. You’ll want to stay clear of them when cleaning the home.

Let the client take the responsibility to cleaning or dusting these pieces. It will save you headache (and heartache) if in the event the items get damaged during the cleaning process.

Are there any rooms in the house we should not venture into?

Sometimes you’ll have clients that may have area’s of the house they don’t want you to clean in. These could be nurseries, offices with confidential information or storage areas.

Usually, they will tell you up front, but it is always good to ask the question. It shows you care and are professional. Make sure you respect the wishes of your client and stay clear of these areas.

 

Ask questions about your clients pets before cleaning a house

Questions about your clients pet’s

Don’t get caught off guard by a large dog. Or let a cat run out of the home when you are arriving or leaving. Ask about any pets your new client may have and what to expect with them.

Do you have any pets?

It is a good idea to know your clients’ pets. You’ll be in the house for a few hours with the pets.

You also don’t want to leave a door open when carrying cleaning supplies to and from the house if they have a cat or dog. The last call I would want to make is that I allowed the dog to run out of the house.

Which leads me to the next question….

Are the pets allowed outside?Will the pet be locked up?

These are great questions to get a gauge on whether or not the pets are allowed outside. We had clients that had cats that were allowed outside. The cats would roam in and out of the house, and there was a kitty door where they could get back in.

If the client has a large dog or dog that is prone to running out of the house, it is a good idea that you request them to cage the pets during your visit, especially if the client will not be home.

What are your pets’ names?

If they have pets, write down the pets’ name. Pets are often time treated like family and children. Learning and remembering the pets name will help build report with your customer and it will show you care about their belongings.

Questions about getting into the house/locking up

Clear up any questions about how you will be getting into a clients home and how to lock up. This will save you wasting time on or accidently setting off an alarm.

Is there a gate to get into the home or complex?

Some neighborhoods will have a gate or guard at the front. With these many times there are codes that you will need for these to enter the neighborhood.

Where should we park?

This question is not always obvious. Your client will appreciate you asking the question. Answers will vary such on the left or right of the driveway, on the side of the road, on the side of the road across the street. Or if the client lives in an apartment complex or condo there may be visitor parking or service parking.

Some communities don’t allow parking on the side of the road and may result in towing or ticketing. Make sure you clear up any parking restrictions before you arrive for your first cleaning service.

How should we get into the house?

This is an important question. Many clients will not be home when you clean their house. That means you will need to know exactly how you will be entering the home.  It is best not to make assumptions here.

Some clients will provide a key, others will have garage door codes you can use, or some may want you to come into a side door rather the front. I even had clients who left a key under a planter or mat and that was how we got in.

If the client says they will leave the door open for you, or that they will meet you on cleaning day to let you in, make sure you make it very clear what time you will be there and how long you are willing to wait. Also, this is a good time to remind them of your lockout or last-minute cancelation policy. (Our lockout/cancelation policy can be found in the New Client Welcome Kit)

One thing to note here; I always presented the question saying most of our clients prefer to provide us with a key. If at any time they termed service, we would provide the keys back to the client. Having a key is the best way to prevent any lock outs or having to wait for a client to meet you at the home.

Is there an alarm/alarm code you will have to shut off when entering the home?

If there is an alarm that will be activated, you will want to get the code so that you can shut it off when entering the home. You don’t want the police showing up because the alarm went off.

Ask the client to show you how to use the alarms control panel, or do some research of your own to get an understanding on how to use it.

Most alarms will allow the homeowner to set a secondary code just for service providers. That way if they terminate service, they can inactivate the code that they give you.

If the client does not want to give you the code to the alarm because they say it will not be set on cleaning day, make it clear that if you walk into the home and the alarm does get activated, that the client is responsible for any costs associate with the alarm going off.

How should we lock up the house before we leave?

If there is an alarm code do, they want you to set it before leaving? If the client meets you at the home to let you into the house, do they want you to lock the door when you leave?

Where is the location of your central trash container?

As part of your cleaning service, you more than likely will be collecting and taking out the trash. Make sure you know where to take the trash out of the house. Most residential homes will store their outside garbage cans in the garage or on the side of the house.

For apartments and condo’s this may be in a different location than the unit.

Next Steps:

Read this article to learn how to present a house cleaning Quote to a potential customer.

Are you looking for new customers? How to find house cleaning jobs near you. OR Low cost marketing for cleaning businesses.

New Client Welcome Forms for Cleaning Businesses

Essential New Client Welcome Form Kit with fillable and ready to go forms. Just update the area’s highlighted in Yellow with your information and you are ready to print or use on your webpage.

Forms Included in the Kit

  1. New Client Welcome Letter
  2. Client Data Sheet
  3. Customer Policies
  4. Cleaning Checklist
  5. Customer Referral Program

Get the Forms Here

 

Questions to ask before cleaning someone’s house

 

How to Clean a Flat Screen TV or Computer Screen

How to Clean a Flat Screen TV or Computer Screen

This article will share with you how to clean a flat screen tv or computer screen without causing damage.

Cleaning sensitive electronics can be a nerve racking or scary experience.

Hi my name is Jason. I am a computer science professor, PC repair specialist and computer nerd.

I have been working with computers and technology before flat screen TV’s and monitors were a thing. In my profession, I have had to repair devices due to in correct cleaning habits.

If not cleaned properly, it is easy to damage the screen on a computer, Macbook, laptop or television, resulting in hundreds of dollars in repair or replacement costs.

However, cleaning these items are pretty straightforward with the proper supplies and techniques.

 

How to clean a computer or flat screen tv

 

Cleaning tv and computer without damaging the screen

A Few Do’s and Don’ts when cleaning technology:

Please note, this article may include affiliate links. You can read the full disclosure at the bottom of the page.

Make sure your device is turned off

When cleaning the device’s screen, it is important to have the device turned off before cleaning.

It is possible to damage your electronics if you clean them while they are powered on.

Ask your clients to shut down any computer or tv’s before your visit.

When the device is off it is will also be easier to get a streak-free clean because the screen will be black.

 

Never use paper towels

Paper towels or other abrasive cloths can scratch and severely damage the LED, LCD or OLED screen, resulting in unhappy clients and hundreds of dollars in damages.

To remove dust from the device’s television screen it is best to use a clean, dry microfiber or antistatic cloth.

I recommend that you have a dedicated cloth for only cleaning these types of screens to help prevent leftover residue from damaging the screen or leaving streaks.

 

Never use water

I am sure you have heard the saying that electronics and water do not mix. Well, it is not a myth….Water can damage the screen on your device, as well as the electronics inside.

If you must use a screen cleaner for streaks and smudges, it is important that you spray the cleaner on the microfiber to slightly moisten it rather than spray the cleaner directly on the screen.

This will ensure that you do not get any of the liquid on the sensitive electronics. If you can if can squeeze or ring water out of the cloth it is TOO WET!!!

 

Steps on how to clean Technology

Like dusting a room, it is best to start at the top and work your way down.  Start at the top of the device and dust the perimeter, back and cables.

This handheld microfiber duster is great for getting around and behind the technology.

It is faster than using a microfiber towel. Plus, you can run it over the cords for a quick dust.

Before cleaning the screen, it is important to dust the top and sides of the device before cleaning the screen.  LED, LCD and OLED screens create a magnetic charge that attracts dust.

If you clean the screen of the electronic device before dusting the rest of it, may result is double the work as you may have to clean the screen again.

Also, when cleaning the screen, it is best to start at the top of the device and work down to prevent falling dust from clinging to the newly cleaned screen.

 

Cleaning the computer or flat screen tv

Use a separate cloth to clean the screen than you used when dusting the perimeter, back and cables. This way you are not transferring dust onto the screen.

 

How to clean a macbook screen

How to Clean a MacBook Screen

Cleaning a MacBook screen is similar to the steps above.  Make sure your MacBook is turned off to prevent damage.  Use a dry microfiber to dust the entire device before cleaning the screen.

Since the screen is located directly above the sensitive electronics of the device, be extra careful that any electronic cleaning solution you use does not run down into the keyboard or screen bezel.

To reiterate from above, it is best to use a dry microfiber to dust the screen and use dedicated electronic cleaning wipes to remove fingerprints and smudges.

 

 

how to clean a laptop screen

How to Clean a Laptop Screen

Cleaning a laptop screen is similar to cleaning a MacBook, however, some laptops have touchscreens that may make cleaning a little more involved.

It is extremely important that the device is turned off, not only to prevent damage, but to prevent accidental input from touching the screen.

There have been a few times where I have cleaned a touchscreen only to accidentally change a setting or close some important work.

Touchscreen devices tend to get more fingerprints, smudges and grime that traditional, non-touch screens.

Using an electronic cleaning solution sprayed on the microfiber or using a pre-moistened electronic screen wipe is best for these types of devices.

 

 

how to clean a flat screen tv

How to Clean a Flat Screen tv

Similar to cleaning a MacBook screen, most flat screen tv’s do not have touchscreens.  However, these devices are much larger and can be more difficult to reach.

Often times, utilizing a dry microfiber towel is all that is needed to dust off the screen of the device.

If the TV is located in a hard-to-reach area, a cleaning pole with a microfiber duster or extender may be needed, however, take care not to damage the screen.

 

Best Products to use when cleaning a computer screen or flat screen tv

 

Cleaning Cloths safe to clean flat screen tv and Computer Screens 

For general dusting and cleaning of LCD, LED or OLED screens it is best to use a lint-free microfiber designed for electronics.

These Wisdompro microfiber cleaning cloths are great for cleaning these delicate surfaces.

The cloths can be washed and reused, however, do not wash them with detergent, fabric softener or soap as it can damage the microfiber and the electronic devices you clean with them.

 

Spray Cleaner safe for flat screen TV’s and Computer Screens

For fingerprints or smudges, it may be necessary to use a cleaner that is designed for LED, LCD and OLED screens.  Using a product such as Screen Mom Screen Cleaner Kit, is a great way to get rid of those unsightly blemishes.

Cleaner for TV and Computer screens to clean smudges off.
When using the Screen Mom Screen Cleaner Kit It is important that you spray the cleaner on the microfiber to slightly moisten it rather than spray the cleaner directly on the screen.  This will ensure that you do not get any of the liquid on the sensitive electronics.

 

Cleaning Wipes safe for Computer Screens and TV’s

If using a spray cleaner is not to your liking, you can also use a product like Endust for Electronics.

Cleaning wipes that are safe for Screen and Electronics

These pre-moistened, one-use wipes are great for a quick, smudge-free cleaning. However, make sure any wipes you use are designed for use on electronics.

Never use furniture wipes, they can contain oily chemicals that can damage your screen or leave hard to remove streaks.

 

How to clean flat screen tvs and computer screens

 

The Best Cleaning Apron’s With Pockets

The Best Cleaning Apron’s With Pockets

It’s no secret that cleaning with an apron saves you time and energy. But what should you look for when buying a cleaning apron?

Please note, this article may include affiliate links. You can read the full disclosure at the bottom of the page.

What is the purpose of a cleaning apron?

The purpose of using an apron for cleaning is that it will hold all of your cleaning supplies while you clean. 

For example when you are dusting a living room and come up to a class table, you can put your duster in your back pocket and grab the glass cleaner and microfiber cloth from your apron.

When your done cleaning the glass table to put your supplies back into your apron, grab your duster out of your back pocket and continue cleaning. 

There was no need to come back later with the glass cleaner to clean the table. You are able to clean all surfaces in a room the first time because you are carrying all of your cleaning supplies with you. 

Cool huh?!?!?

 

What is a speed cleaning apron? 

Speed cleaning is a popular phrase now a days. It was popularized by Jeff Campbell who started the company Speed Cleaning

A speed cleaning apron is just a phrase that refers to an apron that helps with cleaning efficiently and helps you clean fast. Speed cleaning aprons are durable, have pockets and loops to hold all of your cleaning tools while you clean.

 

The Best Cleaning Apron

 

 

What to look for when buying a Cleaning Apron:

Has Pockets

Having a cleaning apron with pockets is an absolute must. The purpose of the apron is to hold your cleaning tools not to protect your clothes. 

When shopping, look for an apron with ATLEAST 3 pockets or more. You’ll want to have pockets so that you have separate compartments to place small tools, clean and dirty towels. 

A cleaning apron without pockets will be a complete waste of your money and will not do much help for you when cleaning houses.

 

Has Loops

Look for a cleaning apron that has loops on the side by your hips. Have you ever put your spray bottle down to clean a surface. Then you kept cleaning only to find you forgot where you put the bottle down??? Well I have and it sucks!

Loops are great to hold your spray bottles. The lever fits nicely into the loops which makes it super easy to have your spray bottle with you at all times. Make sure to get smaller spray bottle though, the larger ones are more difficult when you are moving around quickly. They have a tendency to bump around on furniture and your legs as you walk. 

 

Is Water Resistant or Water Proof

Cleaning is a messy and a wet job. Look for an apron that will hold up to getting splashed with water. let’s face it, you will be washing down showers and have the potential to being of getting wet. 

I remember my first apron, it was great had pockets and loops and I thought wow! what a game changer. But I quickly found that it was not water resistant or water proof. I remember by the second home, my apron would be wet. My pants would be wet from soaking through the apron. 

It was uncomfortable and it did not keep my towels and tools dry while I was cleaning. It did not take me long to invest in a water proof apron.

 

Has an Adjustable clip to secure around your waist

Another mistake I made when buying my first apron was buying one with out an adjustable clip to secure around my waist. I had to tie my first apron around my waist. 

What happened is my apron would start falling down half way through the cleaning service. When you start adding your spray bottles and grab things in and out of your apron it starts to tug on the apron. If you just have a tie around your waist your apron will start falling.

I would have to keep tying and securing the apron around my waist through out the clean. It was annoying and wasted time.

Having an adjustable clip securely keeps your apron up around your waist while you are cleaning. 

 

House Cleaning Apron Reviews:

These are my top 3 picks when buying a cleaning apron, read about what features make them great and which features can be improved upon.

 

Clean Team Apron – Retails at $27.95

 Clean Team apron review

The Clean Team Apron has been around for a long time. It is a durable apron that offers pockets for all your tools and gadgets. The Clean Team is the original brand around speed cleaning and they build this apron for just that. 

This is a great apron for cleaning, the biggest down fall is that it does not do so well in the water proof arena. 

 

Pro’s to the Clean Team Apron

  • Includes small pockets at the top of the apron which are great for holding small tools such as your small detail brush or scrapers.
  • Offers customization. You can get your business name or logo embroidered on the apron and comes in 6 different colors to match your brand.
  • Has loops at the hip to hold your spray bottles.
  • Comes with an adjustable clip to secure around your waist.
 

Con’s to the Clean Team Apron

  • This apron is not water proof. Though it does come with water proof liners to help keep some of the pockets protected. 
  • Price is a little higher than other competition. But they have the name recognition and able to charge the additional price. 

 

 

Supply Maid Cleaning Apron – Retails at $23.99

Supply Maid Cleaning Apron review.

The Supply Maid apron is a little newer on the market than the Clean Team apron. It was started by a cleaning business owner.

It is a great all around arpon for Cleaning Services. Plenty of places to hold all of your tools for a hands free cleaning. 

 

Pro’s to the Supply Maid Apron

  • Is very durable.
  • Has 2 larger pockets below and 3 small pockets at the top for easy access to your tools.
  • Special tools holder. These are rings that you can attach around the belt to hold things like your duster so you don’t have to put it in your back pocket.
  • Has 2 loops at the hip to hold your spray bottles.
  • Comes with an adjustable clip to secure around your waist.
  • This apron is 100% waterproof.

 

Con’s to the Supply Maid Apron

  • Includes small pockets at the top of the apron which are great for holding small tools such as your small detail brush or scrapers.

 

 

Klever House Cleaning Tool Belt – Retails for $24.95

Klever house cleaning tool belt review

The Klever House Cleaning Tool Belt is a bit of a less conventional design than the standard apron. It is built more as a belt with extended pockets than an apron. 

I added this to my review because it was a little different than the standard cleaning apron. If you like more of the utility belt feel this one is more for you. It still checks off the majority of the must have boxes when buying an arpon for house cleaning.

Though be careful when buying, many of the reviews gave it a poor rating for quality. If this is an apron that interest you, I recommend first buying 1 and trying it out before you invest in multiple. 

 

Pro’s to the Klever House Cleaning Tool Belt

  • 6 pockets in 3 different sizes to hold different types of tools. 2 of the pockets are more like pouches which is great for keeping your cell phone safe. 
  • Special tools holder. These are rings that you can attach around the belt to hold things like your duster so you don’t have to put it in your back pocket.
  • Has loop a loop to hold your spray bottles.

 

Con’s to the Klever House Cleaning Tool Belt

  • The pockets are not very large, there is not a ton of space to hold extra clean or dirty towels. When I clean I always have multiple clean microfiber towels when cleaning the bathroom or cleaning the kitchen.
  • The pockets sit more on your hip. This can create more bulk around your waist and make it more difficult to move around furniture. 
  • There were several reviews that said the apron did not get small enough to fit their waist. Even though there is an adjustable belt, it may not get small enough for those with more of a petite build
  • Several customer reviews also gave in a low rating in quality in build. 

 

 

Conclusion:

All in all my favorite pick is the Supply Maid apron. It is still owned by a small cleaning business owner and it checks off all the must have boxes. It is waterproof, durable and has great pockets for efficient cleaning

My second runner up is the Clean Team apron. It is a great durable apron as well and is used by many house cleaning companies. 

 

The Best Cleaning Aprons with Pockets

 

Marketing Power Pack

All the tools needed to grow your marketing efforts and get more house cleaning client

35 idea's to get more house cleaning jobs

Marketing that is specific for House Cleaning Businesses.

 

Packed with tasks you can complete NOW to get more house cleaning jobs.

For beginners and seasoned cleaning businesses.

Looking for ways to get more house cleaning clients???

Get the Marketing Power Pack at the introductory price of $17.

Regular Price $25.00

Tired of Marketing idea’s that are not specific for House Cleaning Businesses?

 

This marketing power pack is made just for YOU and your Business! Each activity is geared towards attracting house cleaning clients.

 

While most activities can be applied to other small service businesses, I am showing you how you can apply them to get more cleaning clients.

Are you a new company and need to know where to start to look for New Clients?

These tasks can be used and applied to both the NEW cleaning business or SEASONED business looking to find more clients.

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Tired of Marketing idea’s that include cold calling or knocking on doors?

You won’t find either in this power pack of 35 idea’s that you can implement right now with out selling your soul to cold calling.

These idea’s are up to date with current marketing trends and focus on local target marketing to help you get quality leads in your local community.

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Can’t afford print ad’s that cost hundreds or thousands of dollars?

These marketing idea’s are all low cost and won’t break the bank…..In fact almost all are completely FREE!

That’s right, you can still make a huge impact on marketing your house cleaning business with free marketing and advertising.

An Inside Look of all the Goodies!

Printable chart with 35 Marketing Idea’s specific to House Cleaning Businesses.

$5.00 Value!

 

Get more house cleaning jobs and leads with this chart of 35 marketing tasks you can complete to get more cleaning clients.

 

Print it out and hang it on the wall or keep a copy on your desk. Each time you complete a task check it off as complete.

House Cleaning marketing checklist

EBook with descriptions on how to complete each of the Marketing Tasks on the checklist.

$10.00 Value!

 

This pack is more than just a checklist. You also get a 9 page document with descriptions of each of the marketing idea’s.

Packed with links with where to go to complete the marketing tasks. And links of where you can go to get more information.

35 idea's to get more house cleaning jobs

 

 

 

An Excel workbook to track your marketing activities.

$10.00 Value!

 

Track your leads as they come in and record where they found out about your business.

 

Always track your marketing efforts. This helps you know which ones are working and which ones aren’t.

 

Fill in your leads on this worksheet and it will automatically graph your efforts. It will be easy to see which activities are bringing in the most clients.

Those will be the activities you will want to spend more of your resources on.

 

 

Track your marketing with this tracking Excel workbook.

What to expect from this Marketing Power Pack

There are 2 things I want you to understand before you purchase this Marketing Power Pack….

#1. It will NOT happen over night and you WILL have to put in the work.

There is no button to push and you get new cleaning clients. It is about building a foundation of activities as you are building your business.

While your calendar will not be booked over night, you will consistently build your cleaning business if you put in the work and continuously feed your marketing activities.

#2. I can NOT Guarantee results.

This power pack gives you the knowledge in of what activities will make an impact on your overall marketing strategy for your cleaning business.

It is up to you to complete the tasks. YOU have the power to build a great business…I’m just giving you the knowledge of experience and education I have so that you can shorten the learning curve and start building your business.

Yes! I want the Marketing Power Pack!

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Questions smart people ask before purchasing.

Who is this Power Pack for?

This Marketing Power Pack provides marketing advice for businesses that clean residential homes on a recurring basis. If your business only cleans foreclosures, move-in/move-out cleanings, office or commercial cleanings these resources will not be the most beneficial for you.

When will I get my products?

Once you finalize the purchase, you will receive an email from SendOwl with a link to your downloads.

How long will I have access to the resources?

Forever! once you download the product, if you get a new computer or loose the file. You can revisit the link and download the products again.

Will I get updates to future updates made to the resources?

Yes! After I update a product, you will receive an email from me letting you know there has been an update and you will be able to download the newest version.

Can I return any of the products?

No. Because these products are digital you always have access to them and there is nothing physical to return.

I still have more questions, who can I contact?

Still not sure if these resources are for you, or you have more questions you can shoot me an email at Roberta@wellkeptclutter.com and I will get back with you shortly.

This offer will not last long. Get it while you it lasts!

$25.00

5 Things Your Cleaning Business Website Needs

When you want to purchase a new gadget, where do you go to start your search? I bet you go to the internet, am I right?

Your first search may be, what is the best ….. ? Or maybe you search how much does ….. cost? Then once you get a little more information you may search the terms, where to buy ….. ?

Guess what, this process is no different to how potential clients are searching for someone to clean their houses. If you do not have a website or not marketing online for your cleaning business, you are leaving high quality leads on the table.

Please note, this article may include affiliate links. You can read the full disclosure at the bottom of the page.

Benefits for having a website for your cleaning business

Website’s provide High Quality Leads who are looking to buy

Online shoppers are high quality leads. If they are searching the terms Cleaning Services near me then that means they are in the market to purchase house cleaning services.

These leads will be way easier to convert to sales than if you tried to sell to 25 people who were not in the market to buy cleaning services.

I did some key word research and found that 15,000 people search the words Cleaning Services near me a month. That does not include searches for Cleaning services <town name>

Keywords for cleaning service websites

 

Book clients when you’re sleeping or cleaning houses

If built right, your website will sell your cleaning services without you being present. Build a clean, organized site with calls to action and you will be able to get leads calling you.

You’ll be able to sell your cleaning services when you are taking care of other tasks in your business. If your still cleaning houses, you don’t have time to make cold calls or network. You’re website will help you put your business in front of ready to buy clients.

 

Book more clients while you are cleaning houses

Having a website is a great tool for you to drive potential clients to learn more about your services. Your website works to book more clients while you are working on other aspects of your business.

Use it as a tool to send potential leads to learn more about your business. If your shopping in the grocery store and start a conversation with someone who maybe interested in your services. Tell them to visit your website for more information.

Your website will be a one stop shop where you can send potential clients to see what you offer, what kind of clean they can expect each visit, learn about you and your team, what pricing to expect, and even book an appointment if.

 

5 Pages for your Maid Service website

 

What to Include on you Cleaning Business Website

When first starting out, you may not have a large budget for custom webpages.  Your long-term goal should be to incorporate online booking, your short-term goal is to create a page where local customers can find your business, get to know you and the services you offer.

 

Call to Actions

Most importantly your cleaning business website needs a call to action.  Add your phone number in bold lettering and bright colors. Add a Request a quote form button.

You can add a free webform using google forms for your request form.

About You/Your Company

This is where you can create a connection with your potential clients. Be real and tell your story.  What are you passionate about? What will your customer get if they choose you?

Think about when you shop for services online. Do you visit the About Me page to get to know the people behind the business? You’re looking for some sort of connection.

Include a photo of yourself. If you have employees, add them here as well. It provides an opportunity for potential clients to make a connection with you as a person and not just a webpage.

 

Listing of Services

This area of your webpage is really important.  This is where potential customers learn about the services you offer and if your business is what they need.  Include a copy of your cleaning check list.

Don’t have a cleaning checklist?  Stop here and create one NOW (this is so important to keep consistency and maintain efficiency).

Ok, now that you have a complete cleaning checklist, post it to your website. Use bullet points for easy to read. Stay away from long paragraphs when listing your services. Users are more interested in what will be cleaned for each service

Add cleaning checklists for each of the cleaning services you may offer.
  • Maintenance cleaning services (where you visit the home weekly, bi-weekly, or monthly on a recurring schedule).
  • Deep cleanings
  • Move out
Here are some samples of cleaning services checklist on other Websites.

 

 

 

Pricing

There is some debate of whether or not you should include your prices. My recommendation is to include a range of prices. Your house cleaning prices will be different depending on the size of the home, how frequent you clean and whether or not you are doing a deep clean or just a maintenance clean.

When I had my cleaning business I provided a range here for the different services we offered. Here is a sample of what I included.

  • Maintenance Cleaning services
    • Weekly Cleanings – Starting at $75
    • Bi-weekly Cleanings – Starting at $85
    • Monthly Cleanings – Starting at $105
  • Deep Cleanings – Starting at $150
  • Move out cleaning services – Starting at $200

Each of the services listed should have a link to a page that tells them what is included. You want to make your website as user friendly and easy to find information.

 

Contact Page

On your Contact page, include a few options on how to get in contact with you.

At minimum include a phone number and your Email address. You can even create an easy webform for someone to fill out with their information to request more information.

If you have Instagram, Facebook or some other social media account you can include it here as well.

The easier you make it for a potential client to get a hold of you the more likely they will book with you and not some other business.

 I love this contact page. It has 4 options for people to get ahold of them and includes links to their social media platform, which is great for engagement.

Request a Quote or Book Now page.

If you’re not ready to add a book now button on your website that is ok. The programs that run booking applications on webpages cost money and have to be maintained. When you are new and starting out it is ok if you do not add one.

Instead you can create a Request a Quote or Booking page using a webform. Some website templates will offer an easy webform that you can create write on your website.

I like to use Google Forms (it’s Free). They are easy to create write in your google account and link onto your website. You can set up notifications so that you get emailed when someone submits a response.

It is easy to build a web form on your website that will collect pertinent information from a potential client so that you can contact them to either provide a quote or call them back.

Here are some sample webforms.

 

What to do with your website once it is published:

Once you have your website up and functioning it is important that you add it to ALL of your marketing materials as well.

Here is a checklist of where to add your cleaning business website:

  • Email Signature Line
  • Facebook Profile
  • Instagram Profile
  • All Brochures
  • All Customer Information Sheets
  • On your vehicle, if you advertise on it
  • On your Business Card
  • Your Google Listing (Click here for a step-by-step guide to list your business on Google)
  • All Review sites such as Yelp.com you may be advertising in
  • Anywhere else you may have your business name printed.

 

5 Things your cleaning business website needs